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Accessibility Statement for

Horserace Betting Levy Board (HBLB) is required to deliver accessible web content as set out by the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the accessibility regulations). 

The following statement provides more information about HBLB's web accessibility compliance and what to do if you need help with accessibility. This statement applies to all web domains.

HBLB's Aim

We want as many people as possible to be able to use our public web services and where possible will endeavour to ensure that our web pages are:

  • Simple to use
  • Easy to understand
  • Usable across a wide range devices and web browsers
  • Compliant with web accessibility best practice
  • Effective at differing zoom factors up to 300%
  • Navigable by keyboard 

AbilityNet has advice on making your device easier to use if you have a disability.

Contacting Us

We will always aim to respond to accessibility issues when they are raised with us.

Please contact us if you:

  • need to access our information in a more accessible format
  • need to report an accessibility issue with an website
  • wish to complain about any aspect of accessibility on an website

We can be contacted via or you can call 020 7333 0043. Further contact information may be found on our Location and Contact web page 

We should reply to you within 10 days.

Alternatively you can use our "Is there anything wrong with this page?" feedback form to anonymously report accessibility problems on specific web pages. The link for this form appears at the foot of every web page.

Accessibility Status

HBLB use the Web Content Accessibility Guidelines (WCAG) version 2.2 as a benchmark against which to measure web accessibility compliance and status.

The majority of HBLB public web pages have good accessibility however there are some areas where accessibility can be improved, these areas are listed below:

  • some pages and documents show poor colour contrast
  • some images do not have descriptions
  • some documents are not fully accessible
  • some headings and labels are not encoded correctly
  • simple language is not always used

Exempt Content

The content listed below is considered exempt from the accessibility regulations:

The improvement of this website accessibility would place a disproportionate burden on the organisation and so this work has been deferred until the next major revision of the system that provides this website. 

These extranets were published before 23 September 2019 and so fall outside of the current regulations. The accessibility of these extranets will be considered when they next undergo a major revision.

  • Downloadable documents and files published before 23rd September 2018 and not used in current day to day administrative processes.

Such documents fall outside of the scope of the accessibility regulations.

‚ÄčAccessibility Regulation

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations.

If you’re not happy with how we meet your accessibility needs you should first contact the HBLB directly so that we can consider and respond to your needs.

If you are not happy to how we respond you may contact the Equality Advisory and Support Service (EASS) to seek further advice or raise a complaint.

Preparation of this statement

This statement was updated on 5 December 2023.

This statement will be reviewed and updated as and when HBLB's digital services are added to or improved.

Last Updated: 05 December 2023